The new EDEKA Weber supermarket in Büchen opened in October 2024. With the ReAct Now communication platform, the integration of Sielaff return systems and a multi-zone sound solution, the supermarket focuses on a combination of efficiency and shopping convenience.
The new EDEKA Weber supermarket in Büchen, founded by Jonathan Weber, opened its doors in mid-October 2024. The ReAct Now platform was installed to optimise internal processes and enrich the shopping experience. This digital communication solution brings significant benefits for both employees and customers.
Another component of the project is the integration of Sielaff's reverse vending systems. Sielaff offers innovative machines for taking back drinks packaging. By integrating these systems into the ReAct Now platform, store staff are discreetly informed about the status of the machines in real time. This means that return systems can be serviced or emptied in good time before bottlenecks occur, guaranteeing a smooth process.
In addition, a multi-zone sound solution was installed in the supermarket, which allows different areas of the store to be customised with music. This technology creates a pleasant shopping atmosphere and supports the well-being of customers. The right acoustic environment has been proven to help customers stay longer in the supermarket and perceive the shopping experience more positively.
The ReAct Now platform improves communication within the team by clearly allocating roles and tasks. Tasks are automatically forwarded to the responsible employees, making work processes more efficient. The platform also generates valuable data that can be used to continuously optimise the store organisation.
With the new opening, Jonathan Weber is focussing on a modern, technology-supported shopping experience. EDEKA Weber combines personal customer service with innovative technologies to optimally fulfil the needs of its customers.
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