Call bell

Call bell: Your solution for excellent customer service

Never miss another opportunity to delight your customers! In today’s competitive retail landscape, excellent customer service is crucial.

With our innovative and digital customer bell, you not only improve your service and create a more pleasant shopping atmosphere, you also optimize work processes on the sales floor. Thanks to smart technology, your employees receive customer calls directly on their mobile devices – silently and without any disruptive announcements – or are informed via loudspeaker announcements. This saves time and significantly increases team efficiency.

Your customers no longer have to tediously search for service personnel. With a simple press of a button on the service bell, they receive immediate assistance. Thanks to ReAct Now, fast support and excellent service are always guaranteed. Whether a customer needs advice in the wine department or is looking for help at the service point in the DIY store – our market-proven system ensures smooth processes:

Supermarkets
Discount stores
Fashion stores
Full-range stores
Food retail

Service bell for retail, board with individual labeling and bell button, a ReAct Now product.

Service bell for fruit and vegetable departments, panel with lettering and bell button, a ReAct Now product.

Service bell for wine departments, panel with lettering and bell button, a ReAct Now product.

Service bell for incoming goods, panel with lettering and bell button, a ReAct Now product.

Service bell for liquor cabinets, panel with lettering and bell button, a ReAct Now product.

Discrete notifications for better customer service

Customers can request help at the touch of a button or via tablets. The notifications are sent directly to your employees’ smart devices, reducing waiting times and significantly improving customer service. Communication remains discreet and unobtrusive so that other customers are not disturbed.

Once notified, your staff can immediately respond to requests, significantly increasing efficiency and creating a seamless shopping experience. If required, they can even provide audible feedback and inform the customer that someone is on their way.

Efficient work processes thanks to digital networking

Staff shortages are a major problem in the retail sector. Thanks to the call bell and the ReAct-Now system, your employees can be deployed in a more targeted and efficient manner whenever they are needed. At the same time, the seamless link with the call-to-action communication app enables fast and efficient communication between frontline workers.

With our solution, your employees can save up to 30 minutes per day. This improves collaboration and enables them to better respond to customer needs, which significantly increases efficiency and productivity in your company.

Discrete options for a pleasant shopping experience

The call bell offers flexible notification options: discreetly on smart devices or via speaker announcements. If you opt for the discrete option, disruptive noises are eliminated, creating a quieter and more pleasant shopping atmosphere. This increases customer satisfaction and extends the length of stay by up to 25%. Customers can look around in peace and feel more comfortable.

Improved employee satisfaction

Thanks to the ease of use and efficient communication, your employees experience a noticeable reduction in workload, which leads to a 75% increase in employee satisfaction. Less stress and clear communication channels improve working conditions and boost team morale. Satisfied employees provide excellent service, which has a positive impact on the entire company.

Easy installation and integration

Our digital call bell can be easily integrated into your existing systems and is quickly ready for use. Installation requires no major effort and your employees can start reaping the benefits immediately. This means minimal disruption and rapid improvements in your day-to-day business.

Strengthen customer loyalty and increase sales

Improved customer service and a more pleasant shopping atmosphere help to strengthen your customers’ loyalty and ensure they stay with your store in the long term. Satisfied customers like to come back and recommend your store to others. This leads to a sustainable increase in customer loyalty and ultimately to higher sales for your company.

Efficient through data collection

Our digital service call bell logs all inquiries and response times in real time and complies with GDPR requirements. This comprehensive data collection makes it possible to recognize individual cases as part of a larger trend and respond to them in a targeted manner. As a result, service processes can be optimized and staff deployments planned more efficiently, leading to improved customer care and greater operational efficiency.

Make the difference and turn every customer contact into an unforgettable experience. ReAct Now – because every moment counts!

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Efficiency on a new level: the smart customer bell

With the customer bell from ReAct Now, you can increase the efficiency of your team and optimize your work processes. The market-proven system was developed specifically for the retail sector and offers customized solutions that not only increase productivity, but also satisfaction - for your customers and your employees! Our vision is to provide you with a user experience that improves your internal processes and simplifies communication.

Our service bells guarantee maximum reliability in everyday use. The innovative technology enables your team to respond to customer inquiries more quickly and in a more targeted manner, which saves time and increases service quality. The result: relieved employees and satisfied customers.

Despite their technological sophistication, our service bells are easy to operate and can be easily integrated into existing systems, such as messenger services or radios. This allows you to expand your communication channels with little effort.

Our tailor-made solutions adapt to your specific requirements and support you in achieving your goals. Thanks to the modular expandability of the service bell – for example with the call-to-action app – the system remains flexible and can be adapted to your needs at any time.

We focus on constant innovation to always offer you the best solutions. Our products, such as the service bell, have been developed in close cooperation with retailers and are perfectly tailored to the requirements of large stores or markets. So you can always stay one step ahead with us.

Instead of loud announcements or constantly ringing telephones, our service bells offer a discreet and disturbance-free solution for customer contact. This enables efficient communication without unnecessary noise and creates a pleasant shopping and working atmosphere.

Our service bell system is not only flexible, but also data-based. It enables you to capture information on customer requests and response times, allowing you to continuously improve your internal processes. This agility helps you to achieve first-class results.

Never miss another customer call again!

Call bell: Your solution for excellent customer service

Discrete notifications for better customer service

Efficient work processes thanks to digital networking

Discrete options for a pleasant shopping experience

Improved employee satisfaction

Easy installation and integration

Strengthen customer loyalty and increase sales

Efficient through data collection

Efficiency on a new level: the smart customer bell

Reliability

User friendliness

Solution orientation

Innovation

Discretion

Agility

Revolutionizing your store in 5 steps – how the service bell supports you

FAQs – Call bell

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